---
title: Managed iPaaS Provider | IT Raven Integration
description: Dedicated specialists run your integration platform so records sync automatically, no re-keying. Get a free IT & security evaluation.
image: https://itraven.net/hubfs/itraven-site/2026-10/solution-ipaas-night-1200x630.webp
---

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Managed Integration / iPaaS

# Your apps don't talk to each other, and your team is paying for it by hand

We become the dedicated service provider of record for your integration platform, building and maintaining the connections between your applications so records flow automatically and stay in sync. No manual re-keying, no single point of failure, no hand-off to a vendor support queue.

[Get your free IT & security evaluation](https://itraven.net/assessments?hsLang=en)[Book a 15-minute call](https://meetings.hubspot.com/john-grazioli/round-robin-discovery-call-scheduler)

500+ partner networkFortune 1000 experienceVendor-neutralSecurity-first

The problem

## Re-keying data by hand is not an integration strategy

Your systems don't talk to each other, so someone re-keys records between them by hand and they drift out of sync. You may have bought an integration platform, but nobody on a lean team has the certified skills or the time to run it, and the whole setup lives in one person's head. When a connection breaks, you don't find out until a customer or an audit catches the bad data downstream.

How we solve it

## Dedicated specialists running your platform, security built into every connection

We act as your dedicated service provider of record on the integration platform you already own or the one we help you choose. You stop turning your team into integration specialists, and you stop being one resignation away from losing the ability to change anything.

1. ### Service provider of record
   
   We administer the integration platform account so your team doesn't have to become integration specialists. The connections are ours to build, monitor, and maintain.
2. ### Connections that stay in sync
   
   We build and maintain the links between your applications and data sources so records flow automatically and stay current, with no manual re-keying between Microsoft 365, Salesforce, ServiceNow, QuickBooks, NetSuite, and the rest of your stack.
3. ### Security-first data in motion
   
   Financial records, employee records, medical and health records, source code, and credentials move under strict, need-to-know access and indefinite confidentiality controls, so sensitive categories never age out of protection.
4. ### Vendor-neutral and non-exclusive
   
   We recommend the integration approach that fits your business, not a single product we're obligated to push. If a different approach fits better, we say so.
5. ### Hands-on platform depth
   
   The people configuring your systems work across admin, implementer, and architect roles on the platform, and every connection is documented so the knowledge never sits in one person's head.
6. ### Continuity, not lock-in
   
   Your integrations are documented and managed by a team, not trapped in one employee's head. Your subscription and data keep running uninterrupted even if you change managing partners.

What you get

## Outcomes you can hold us to.

- Records flow automatically between your systems with no manual re-keying
- Broken connections are detected and escalated before bad data reaches a customer or auditor
- Your integration setup is documented and owned by a team, not one person who might leave
- Confidential financial, employee, and health data moves under strict, need-to-know access controls
- A dedicated service provider administers your platform so your lean team gets its time back
- New systems from M&A, expansion, or go-lives are onboarded as a repeatable practice
- Your platform subscription and data keep running uninterrupted even if you change partners

### What good managed integration looks like in practice

- A subscriber changes or removes its managing partner, and its integration platform subscription and data keep running uninterrupted, with no lock-in and no data held hostage.
- A partner refers a business to the platform, the business signs up and pays, and the partner becomes the ongoing managing service provider of record.
- When a subscriber reports trouble, the managing partner escalates it to the platform's support team and stays on it until the issue is resolved, rather than letting the account churn.
- A service provider grows its book of actively serviced subscribers and earned certifications over time, advancing through partnership tiers.

Outcome patterns from across the industry: the shape of results vendor-neutral delivery produces.

Questions, answered

## Frequently asked

Key facts

- Managed iPaaS means a dedicated service provider administers your integration platform so your team never becomes integration specialists.
- A vendor-neutral integration partner recommends the approach that fits your business, not a product it is paid to push.
- Documented, team-managed integrations remove the single point of failure of an integration setup that lives in one employee's head.
- Security-first integration handles financial, employee, and health records under strict need-to-know access controls in transit.
- With continuity-of-service terms, your integration platform subscription and data keep running uninterrupted even after changing managing partners.

We already own an integration platform. Why would we need you?

Owning the platform isn't the same as having the skilled, available staff to run it. We act as your service provider of record on the platform you already bought. Your subscription and data keep running, and you stop needing to turn your team into integration specialists.

Our IT team can handle this in-house. Why outsource it?

If they have the certified skills and the time, keep them on it. The pattern we fix is the lean team that bought the platform but never has the bandwidth to configure and maintain it, and the single point of failure where it all lives in one person's head. We bring documentation, depth, and continuity so you're not exposed when that person is busy or gone.

If we sign with you, are we locked into your platform recommendation?

No. We work non-exclusively and vendor-neutral. We recommend the integration approach that fits your business, not a single product we're obligated to push. If a different approach fits better, we say so.

What happens to our integrations and data if we leave you?

Your platform subscription and data keep running uninterrupted. Continuity of service is the point. Existing connections and subscriptions continue under your agreement with the platform regardless of who manages them, so you're never held hostage.

We're worried about who can see our financial, employee, and health data when it moves between systems.

That's the core of how we deliver. Confidential data, including financial, employee, medical and health records, source code, and credentials, is handled under strict, need-to-know access and indefinite confidentiality controls, so the sensitive categories never age out of protection.

Resellers always just hand us back to vendor support. Why are you different?

We escalate reported issues to the platform's support team in good faith and stay on it until they're resolved, rather than letting your account churn. Break-fix follow-through is part of the managed relationship, not an afterthought.

## See where your integrations are exposed, free

Before you sign anything, get a clear read on which systems aren't talking, where data is being re-keyed, who can see confidential records in transit, and what would break if your one integration person left. We'll walk your stack and show you the gaps.

[Get your free IT & security evaluation](https://itraven.net/assessments?hsLang=en)[Book a 15-minute call](https://meetings.hubspot.com/john-grazioli/round-robin-discovery-call-scheduler)

[Compare suppliers for this in the IT Raven Store →](https://store.itraven.net/departments/data-ai-and-automation/)

IT Raven

## Ask for your free IT and security evaluation

Updated October 7, 2026. Written by Bert Frichot.

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