Backup, DR & Continuity

Backups Aren't Recovery Until You've Tested the Restore

Know exactly how much data you'd lose and how fast you'd be back. We define your RPO and RTO, prove recovery with witnessed restore tests, and stand up instant failover so a ransomware hit or outage costs you minutes, not days.

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500+ partner networkExperience managing Fortune 1000 accountsVendor-neutralSecurity-first

The problem

"We have backups" is a hope, not a recovery plan

Most organizations back up their data but have never run a full restore end-to-end, so nobody actually knows how long recovery would take or whether the copy is even clean. RPO and RTO sit undefined, SaaS data in Microsoft 365, Google Workspace, and Salesforce is assumed to back itself up, and the backup system itself is often unencrypted and reachable from production. If ransomware hit tonight, the business would be forced to choose between days of lost revenue and paying the ransom.

75% of SMBs said they'd be able to survive only three to seven days following a ransomware attack.

ransomware bundle promotional brief (2024)

In 2019, three in four SMBs in the U.S. reported a digital attack in the preceding year (Ponemon Institute).

SMB cybersecurity guide citing Ponemon Institute

Data breach costs vary greatly — from $200,000 to $4 million.

SMB cybersecurity guide

Even 'clean' backup files might take several days to fully restore, versus backup and disaster recovery services that launch a virtual copy of files in minutes.

SMB cybersecurity guide

By the numbers

The case, in numbers

SMBs survive only 3-7 days of downtime

industry brief

Breaches caused by human error

industry brief

3 in 4

US SMBs hit by a digital attack in a year

research institute

2 min

Server recovery time objective (RTO)

provider portfolio overview

200+

Operating systems and platforms backed up

provider portfolio overview

Restore time: traditional backup vs instant-failover DR

Restore 'clean' backup files

3 days

Launch virtual copy via DRaaS

0.03 days

industry guide

How we solve it

From untested backups to proven, resilient recovery

We engineer recovery to defined targets, prove it with witnessed tests, and own the whole stack as one managed service. Because we're vendor-neutral, we match the best-fit backup, replication, and failover platforms to your environment instead of forcing one product.

Define your number first

We set measurable RPO (how much data you can afford to lose) and RTO (how fast you must be back) per system, then engineer backup frequency and architecture to hit them, instead of hoping an untested backup is enough.

Prove recovery, don't assume it

We run scheduled, witnessed restore tests on your compliance cadence, so 'we have backups' becomes 'we've proven we can recover,' with evidence you can hand auditors and your board.

Immutable, encrypted, isolated backups

We deploy backups attackers can't poison or pull down, closing the unencrypted-backup gap that turns a contained breach into a full compromise.

Instant-failover disaster recovery

We layer DRaaS that spins up a virtual copy of failed servers in minutes, keeping the business running while the primary environment is rebuilt, instead of idle for days.

Protect your SaaS data

We add granular, point-in-time backup of Microsoft 365, Google Workspace, Salesforce, and file shares alongside your physical and virtual servers, because those platforms don't protect your data by default.

A continuity plan we build and own

We write a business continuity plan with named responsibilities (who restores what, in what order, and how communications run) plus automatic network and power failover so one circuit, ISP, or utility outage doesn't take voice and cloud apps offline.

How it fits together

The architecture, simplified

Layered protection from backup to fast recovery

Where you stand

From ad-hoc to optimized

The free evaluation places you on this maturity curve and maps the climb.

L1 · Ad-hoc (Identify gap) — Backups exist but are unmanaged, untested, and undocumented. No defined RPO/RTO, backups may be unencrypted and reachable from production, SaaS data (M365/Workspace/Salesforce) assumed self-protected. Maps to NIST CSF Identify/Protect gap — recovery is hope, not capability.
L2 · Repeatable (Protect basics) — Scheduled backups run with monitoring/alerting on job failures, encrypted copies kept off-site, and SaaS data is backed up. RPO/RTO targets are loosely defined but recovery has not been validated. NIST CSF Protect emerging; Recover unproven.
L3 · Defined (Tested recovery) — Measurable RPO/RTO set per system, immutable/isolated backups in place, and witnessed restore tests run on a regular cadence. A written business continuity plan names who restores what, in what order. NIST CSF Protect + Recover documented and exercised.
L4 · Managed (Resilient failover) — Real-time replication with automated failover/failback (DRaaS), instant virtual-server recovery in minutes, and automatic network/power failover keep mission-critical systems and voice running through outages. Recovery evidence maps to the compliance regime. NIST CSF Detect/Respond/Recover integrated.
L5 · Optimized (Continuous assurance) — Continuous, non-disruptive DR testing and 24/7 monitoring make recovery a measured, audited service. RPO/RTO are tracked against SLA, continuity plans are reviewed and improved, and resilience is proven to board, auditors, and insurers on demand. Full NIST CSF lifecycle, continuously improved.

What you get

Outcomes, not vendor brochures

A defined, documented RPO and RTO for every mission-critical system
Witnessed restore tests on a cadence, with recovery evidence you can hand to auditors and insurers
Immutable, encrypted, isolated backups attackers can't poison or pull down
Failed servers brought back as a virtual copy in minutes instead of days
Point-in-time recovery of Microsoft 365, Google Workspace, and Salesforce data
A written continuity plan that names who restores what, in what order
Automatic network and power failover keeping voice and cloud apps online through outages
Recovery controls mapped to HIPAA, PCI-DSS, SOC 2, FINRA, NIST, or GDPR

Proven in the field

What proven recovery looks like in practice

Outcome patterns from across the industry — the shape of results vendor-neutral delivery produces.

A 24/7, compliance-heavy gaming and entertainment operator with mission-critical gaming servers, daily state tax reporting, and surveillance systems moves to managed DRaaS — real-time replication, automated failover, a documented DR plan, and annual DR testing — and goes from downtime that meant lost revenue and regulatory exposure to zero downtime for core operations and reliable audit-footage retention.

Defense-in-depth fails at the weakest link: a company hardens its firewall and endpoints and repels attackers repeatedly, until they find the one unencrypted backup system and pull down a full server copy. The lesson: treat backups as an attack surface and make them immutable, encrypted, and isolated.

'Too small to be a target' costs real money: an SMB dismisses cyber risk, loses $200,000 to ransomware weeks later, and only then puts a tested, documented recovery posture in place — the wake-up-call-after-the-fact arc that hits everyone who keeps deferring.

Minutes versus days: a multi-day rebuild of 'clean' files against a virtual copy of failed servers launched in minutes — the concrete downtime delta that makes instant-failover DR worth it.

A typical SMB assumes Microsoft 365 and Salesforce back themselves up, then discovers deleted or ransomed SaaS data is gone for good once retention windows lapse — the gap granular, point-in-time SaaS backup closes.

Key facts

Backups are not recovery until a full restore has been tested end-to-end against a defined recovery time objective.
Under the SaaS shared-responsibility model, recovering deleted or ransomed Microsoft 365, Google Workspace, or Salesforce data is the customer's responsibility, not the platform's.
75% of SMBs said they'd be able to survive only three to seven days following a ransomware attack.
Attackers target the backup system itself; immutable, encrypted, isolated backups prevent a contained breach from becoming a full compromise.
Instant-failover disaster recovery launches a virtual copy of failed servers in minutes, versus several days to rebuild from clean backup files.

Questions, answered

Frequently asked

We already have backups — aren't we covered?

Backups aren't recovery until you've tested the restore. Plenty of organizations have backup jobs that report 'success' but have never been restored end-to-end, then discover at the worst moment that even clean files take days to rebuild. We run scheduled, witnessed restore tests against your defined RTO so 'we have backups' becomes 'we've proven we can recover,' with evidence you can hand auditors.

Doesn't Microsoft 365, Google Workspace, or Salesforce already back up our data?

Those platforms guarantee their infrastructure uptime, not your data's recoverability. Under the shared-responsibility model, deleted, corrupted, or ransomed SaaS data is your responsibility, and once retention windows lapse, it's gone. We add granular, point-in-time backup of your SaaS data alongside your servers so a bad delete or an attacker doesn't become permanent loss.

We're a small business — are we really a target?

That's the most expensive assumption in IT. In one documented case, an SMB that called itself 'too small to be at risk' lost $200,000 to ransomware weeks later. Three in four U.S. SMBs reported a digital attack in a recent year, and 75% say they could survive only three to seven days of downtime. Size doesn't make you invisible, it makes you a softer target.

Isn't disaster recovery too expensive for a business our size?

Weigh it against the alternative: data-breach costs run from $200,000 to $4 million, and a multi-day outage forces the choice between lost revenue and paying a ransom. We right-size to your actual RPO and RTO and match the best-fit platform rather than over-engineering. Instant-failover DR that spins up a virtual copy in minutes costs a fraction of one bad week down.

Our firewall and endpoint security are solid — aren't we protected?

Defense-in-depth fails at the weakest link. In a real case, attackers couldn't breach a hardened firewall and endpoints, until they found the one unencrypted backup system and pulled a full server copy, equivalent to full network access. Backups are an attack surface, not just a safety net. Immutable, encrypted, isolated backups close that gap.

We'd rather not add another vendor and dashboard — can you simplify it?

That's exactly the trap of stitching together separate tools for backup, DR, and continuity: more vendors, more dashboards, more gaps between them. As a vendor-neutral MSP we assemble the right backup, replication, and failover platforms for your environment and own the integration, monitoring, and support as a single managed service, with one accountable point of ownership.

Find out exactly how long your recovery would really take

Start with a free IT & security evaluation. We'll surface your undefined RPO and RTO, whether your backups are tested and immutable, and where a single outage or ransomware hit would take you down for days. You'll leave with a clear, right-sized path to proven recovery, no obligation.