Welcome to itraven! These Terms and Conditions ("Terms") govern your use of our website and services, including Financial Operations, Cyber Security, Business Continuity, Network/VOIP/Mobile, Data Center Services, and Cloud Services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

1. Use of Our Services

1.1 Eligibility: You must be at least 18 years old to use our services. By using our website or services, you represent and warrant that you have the legal capacity to enter into these Terms.

1.2 Account Registration: To access certain features of our services, you may be required to register for an account. You agree to provide accurate and complete information during registration and to keep this information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3 Prohibited Uses: You agree not to use our services for any unlawful or prohibited purpose. You shall not:

• Use our services in any manner that could damage, disable, overburden, or impair our servers or networks.
• Attempt to gain unauthorized access to any part of our website or services, or any other systems or networks connected to our services.
• Engage in any conduct that restricts or inhibits any other user from using or enjoying our services.

2. Services Provided

2.1 Financial Operations: Our Financial Operations services. You agree to provide all necessary information and documentation to facilitate the provision of these services.

2.2 Cyber Security: Our Cyber Security services are designed to protect your data and systems from unauthorized access, attacks, and breaches. You agree to comply with all applicable laws and regulations when using these services.

2.3 Business Continuity: Our Business Continuity services help ensure that your operations can continue in the event of a disruption. You are responsible for implementing the recommended measures and maintaining backups of your data.

2.4 Network/VOIP/Mobile Services: Our Network/VOIP/Mobile services provide connectivity and communication solutions. You agree to use these services in accordance with all applicable laws and regulations, including those related to telecommunication and data protection.

2.5 Data Center Services: Our Data Center Services include [provide a brief description of services]. You agree to adhere to all security and access protocols when using these services.

2.6 Cloud Services: Our Cloud Services provide scalable computing resources. You are responsible for the content you store or process using these services and must comply with all applicable laws regarding data privacy and protection.

3. Payment and Fees

3.1 Fees: You agree to pay all fees associated with the services you purchase. All fees are non-refundable unless otherwise specified.

3.2 Payment Terms: Payment for services is due according to the terms specified in your agreement with us. Late payments may result in the suspension or termination of your services.

4. Intellectual Property

4.1 Ownership: All content, trademarks, and other intellectual property on our website and services are the property of IT Raven or its licensors. You may not use any intellectual property without prior written consent.

4.2 License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our website and services for your internal business purposes.

5. Limitation of Liability

To the maximum extent permitted by law, IT Raven shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of or inability to use our services.

6. Indemnification

You agree to indemnify, defend, and hold harmless IT Raven, its affiliates, and their respective officers, directors, employees, agents, and contractors from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of our services or violation of these Terms.

7. Termination

We reserve the right to suspend or terminate your access to our services at our sole discretion, without notice or liability, for any reason, including if you breach these Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Maryland, without regard to its conflict of law principles. You agree to submit to the personal and exclusive jurisdiction of the courts located in Maryland.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the effective date. You are encouraged to review these Terms periodically for any changes.